Overview

OSMORA is committed to protect the privacy of our customer information according to the new GDPR laws in effect. Although OSMORA has always had information protection policies and procedures in place, the purpose of this document is to provide our customers with information on our current policies and procedures. In particular, this document will provide information about OSMORA’s policy relating to the collection, use and disclosure of personal information. Personal information is any information that is identifiable about you, that may include information such as, but not limited to, your name, mailing or e-mail addresses, phone numbers, identification numbers, credit card numbers, and banking information. All personal information relating to our customers is maintained in strict confidence by OSMORA and is not sold, rented or leased to third parties.

Identifying Purposes

OSMORA collects personal information for a variety of purposes including processing your request for services. Personal information is used to verify, process and administer your product and service requests, maintain our commercial relationship with you, and analyze, understand and respond to your service needs. OSMORA also analyses and uses your information to better improve the products that we offer to our customers. Personal information is also used to communicate with you, for billing and provisioning purposes.

Third party service providers

To fulfill orders for products and services, OSMORA may outsource certain account processing, or other customer service functions to an affiliated company or a third party such as :

  • MailChimp advertising campaign (email and name)
  • PayPal payment processing (email and address)
  • Bank Payment processing (email, names, banking address and information)

In such cases, personal information will be provided to such affiliate or third party. However, OSMORA releases personal information only where that information will be maintained in confidence, based upon strict nondisclosure agreements with the third party.

OSMORA may be required to report to regulatory bodies or to present a summary of all our customer information, including your personal information, in statistical or analytical form to governmental authorities for Income or service tax purposes.

OSMORA may be forced to disclose information in response to subpoenas, court orders, or legal process, or otherwise to cooperate with law enforcement agencies or state, provincial and federal regulators.

Collection of Information

OSMORA may only collect personal information that is necessary to conduct its business.The type of personal information that is collected may include:

  • The customer's preferred language, first, middle initial and last name, complete address, date of birth, credit or debit card number and banking information to wire revenues from the sale of your Works.
  • Certain personal information may also assist OSMORA to review and make a decision about the applicant's request for service. Specific information such as a date of birth, is also necessary to properly and unmistakably identify our customers.

How We Use Cookies & Other Tracking Technologies

Like most companies, we use cookies and other tracking technologies on our Services (referred to together from this point forward as “cookies,” unless otherwise stated).

We may use cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status.

We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).

We also use first and third-party cookies. First party cookies are used and controlled by us to provide services for the Services. Third-party cookies are controlled by third-parties, mostly for analytics purposes.

Our Services use the following categories of cookies:

  • Strictly Necessary Cookies: These are cookies which are needed to provide services and features you have specifically requested. We may use cookies and tracking technologies for system administration and/or to allow you to make use of shopping-cart functionality. We are not required to obtain your consent for cookies that are strictly necessary.
  • Analytics and Performance-Related Cookies: We may use cookies to assess the performance of our Services, including as part of our analytics practices to improve the selection of content recommended to you through the Services.
  • Functionality-Related Cookies: We may use cookies to tell us, for example, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.
  • Targeting-Related Cookies: We may use cookies to deliver content, including ads, relevant to your interests on our Services.

By using our Services, you consent to the use of cookies and tracking technologies and the corresponding processing of information. You can withdraw your consent at any time by deleting placed cookies and disabling cookies in your browser.

How to Opt-Out Of Your Cookie Choices

  • You have the choice whether to accept the use of cookies and we have explained how you can exercise your rights, below.
  • Most browsers are initially set up to accept HTTP cookies. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information at http://www.allaboutcookies.org/manage-cookies
  • Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser please consult the browser’s website (often in the Help section).
  • Please note, however, that without HTTP cookies and HTML5 local storage, you may not be able to take full advantage of all the features of our Services and some parts of the Services may not function properly.
  • You can also disable analytics for mobile apps from the settings screen on your mobile device.

Retention

OSMORA retains personal information only for as long as necessary to meet regulatory or legal purposes. When personal information is no longer required, that information will be destroyed, erased, or made anonymous.

Safeguards

We have implemented physical, organizational, contractual and technological security measures to protect your personal information from loss or theft, unauthorized access disclosure, copying, use, or modification. Access to personal information within our computer system is available to all of our employees for the specific purpose of enabling us to properly service our customers and in connection with the purposes set out above. All employees (current and new) are required to confirm they have read and understood a confidentiality of information agreement and are regularly reminded that personal information may not be disclosed except in accordance with this policy.

Should you have any questions with respect to OSMORA’s Privacy Policy please contact «info@osmora.com».

Updated May 2018

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